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When buildings ‘go to sleep’: risks for drinking water hygiene

In many commercial and public-use buildings – such as offices, schools, nursery schools or sports venues – individual parts or rooms may go unused at certain times. Especially in cases of temporary lower usage or non-use, during holiday periods or when use is group-dependent, this can prolong stagnation times in the drinking water installation. The necessary exchange of water simply doesn’t happen. This makes the requirements for drinking water hygiene much harder to meet – because water quality must be ensured at all times, right up to every tapping point. Stagnation flushes are therefore needed to counter these effects. However, flushing by hand is very time-consuming. Flushing plans have to be kept to and tapping points opened on a regular basis. A significantly simpler approach is to use automated stagnation flushes to ensure the regular exchange of water. Read on to find out how this legal requirement can be met efficiently as part of day-to-day operations.

Challenges to drinking water hygiene

Different patterns of use in specific areas

Commercial and public-use properties present particular challenges when it comes to the maintenance of drinking water hygiene. Individual areas or tapping points may not be consistently used. Fluctuations in use due to holiday periods, school holidays or temporary closures result in situations where the exchange of water is no longer adequate across all tapping points and prolonged periods of stagnation occur. Apparently trivial factors can be critical here: a ‘hidden’ tap in the janitor’s room or an unused shower in the changing rooms are all that’s needed. Other typical examples are wash basin taps in classrooms that are only rarely used. Building operators are required by law to ensure good drinking water quality at all times. Risks such as increased levels of Legionella must also be prevented. Part of this involves a full exchange of water across all tapping points at least once every 72 h.

Stagnation and its consequences

In many buildings, the drinking water installation is not used exactly as originally envisaged. In public-use and commercial buildings in particular, interruptions in use and periods of lower use affect the drinking water installation, even though these were not accounted for by planning. If water does not flow as intended, then it stagnates in the piping. This creates favourable conditions for the growth of microorganisms relevant for hygiene – especially in the temperature range from 25 °C to 50 °C. This highlights a key problem: specified normal operation is not maintained, even though the installation is in perfect working order. This gives rise to the following risks

Hygiene risks

  • Proliferation of microorganisms like Legionella 
  • Adverse effects on drinking water quality 
  • Health risks to staff and visitors

Legal risks 

  • Failure to meet requirements for specified normal operation
  • Breach of operator obligations to safeguard drinking water hygiene
  • Lack of/incomplete logging of preventive actions taken
  • Liability risks versus claims

Why the manual approach is often not enough

Flushing as the foundation for drinking water hygiene

Flushing ensures the regular exchange of water in the building installation with the aim of avoiding excessively long stagnation and keeping drinking water quality constant. Tapping points are opened systematically, so as to exchange stagnating water for fresh water. This work is often organised with flushing plans, which define intervals based on usage and building zones.

Limits to manual flushing

However, manual flushing quickly runs up against practical limits. Particularly in public-use buildings, usage patterns change at short notice, making advance planning difficult. Flushing plans need to be regularly modified and the hands-on work ties up personnel resources. Individual tapping points are also easily overlooked in the daily routine. Comprehensive record-keeping is also especially time-consuming. At the end of the day, operators face a significant level of organisational effort and thus a palpable cost factor.

Automated solutions for buildings

Electronic fittings as the starting point

Electronic SCHELL fittings are already the standard in many public-use buildings and offer a clear set of advantages. Contactless operation using a sensor works to improve user hygiene. This minimises the risk of disease transmission via the hands. At the same time, these fittings also support automated stagnation flushes, such as 24 hours after the last use. In areas of the building that see low levels of use – like out-of-the-way technical rooms – this ensures the reliable exchange of water across all tapping points while effectively preventing Legionella outbreaks. SCHELL offers the right fitting for the right application – whether for wash basins, kitchens, showers, WCs or urinals.

Commercial and public-use buildings need hygienic and efficient fitting solutions not just in their sanitary facilities but also in staff tea points and kitchens. SCHELL’s award-winning GRANDIS E hybrid kitchen tap combines manual, single-lever operation with contactless sensor technology and a pre-configured water temperature, thereby offering especially versatile and convenient usage options. This tap can also perform automated stagnation flushes to maintain drinking water quality. 

Networked water management with SWS/SMART.SWS

With the intelligent SWS Water Management System/SMART.SWS, all of the relevant tapping points in a building can be networked together. This ensures an optimum level of support for maintaining drinking water quality, thanks to automated stagnation flushes and temperature monitoring. Stagnation flushes are performed as required. These can be triggered at specified intervals and times of day or based on temperature readings – or as a hybrid system that combines both approaches. All processes are logged in the system and can be viewed and analysed as required.

SMART.SWS extends the SCHELL SWS Water Management System to the cloud. This provides remote online access to all buildings with installed SWS systems, including fittings and relevant system data as well as operating parameters. This also makes maintenance work much easier to plan.

Combining SWS with SMART.SWS offers some key advantages. Building operators and facility managers benefit from a high level of hygienic safety as well as much-reduced workloads. The combined system also adds real economic value. Thanks to reductions in the personnel and time needed as well as lower water and energy consumption, processes become more efficient and costs are cut significantly.

SWS and SMART.SWS are thus the ideal solution for the user-friendly remote management of drinking water hygiene. This is especially true for larger or multiple properties.

Simple configuration, management and record-keeping with the SCHELL app

Electronic SCHELL fittings from the digital E² generation connect directly to the SCHELL app thanks to their integrated Bluetooth® technology. This makes the solution ideal for fitting configuration, management and record-keeping in smaller properties with a local facility manager.

For the E² taps in the wash basin series XERIS, CELIS and PURIS, and for the SCHELLTRONIC E² urinal flush valve, the user-friendly app offers a practical range of functions as well as simple, lightning-fast setting options. This makes facility management work both time-saving and convenient.

A wide range of options exists for stagnation flush planning, including fixed intervals, date series or smart, demand-based flushing.

With smart, demand-based flushing, flushes are recalculated and executed daily, after allowing for usage levels. Flushing is skipped if usage levels are high enough – an ideal symbiosis of drinking water hygiene and water efficiency.

The group manager can be used for the simultaneous configuration of a group of fittings. This saves time. Building and room management functionality can also be used to manage multiple groups of fittings. This helps to streamline processes.

The app also helps to improve transparency. All relevant data, from triggering events to water consumption (calculated), can be accessed and exported at any time. This provides operators with evidence of compliance with legal requirements for maintaining drinking water hygiene.

Safe operation despite fluctuations in use

Fluctuating or low levels of use are typical in many kinds of public-use and commercial buildings. This elevates the risk of excessive stagnation and hygiene problems in the drinking water installation. Building operators are required by law to ensure specified normal operation at all times and to ensure drinking water quality across all tapping points. Automated solutions with electronic fittings and networked water management systems offer a reliable starting point here. These help to safeguard the specified normal operation of the drinking water installation even when patterns of use tend to vary.

Other topics:

Urinal flush systems - Wash basin taps - Water management - Electronic fittings - Building solutions - Sustainability - Planning aids - Drinking water hygiene - Saving water

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